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This store has earned the following certifications.
Ostrich Pillow / go neck pillow
Double Support Design: The Donut Travel Pillow offers patented double support for the head, neck, and chin, ensuring relaxation and preventing neck pain during travel or at home.
Adjustable Ergonomics: Enjoy three ergonomic sleeping positions for maximum comfort—Front for double chin support, Side for side-sleeping, and Front+Side for comprehensive neck and chin support.
Perfect Balance of Softness and Firmness: The Donut Travel Pillow features a breathable fabric shell made of cozy microfleece and cool microsuede. Filled with soft, bounce-back memory foam, it provides optimum comfort and conforms to your preferred position.
Flat-Back Design: Unlike U-shape travel pillows that push the head forward, the Donut Travel Pillow has a flat-back design, preventing discomfort and neck pain by maintaining a natural head position.
Portable and Easy to Keep Clean: Lightweight and equipped with a carry case, it is easy to carry and stays clean. The snap loop at the back allows convenient attachment to luggage or car hanging.
Machine Washable: Fully machine washable, making maintenance a breeze. Just toss it in the washer and let it air dry for a fresh and clean travel companion every time.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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